Last Updated: July 25, 2025
At Dyne Industries Inc., your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you interact with our website or request a quote.
Who We Are
We are Dyne Industries Inc., a Canadian-owned company based in Fort St. John, BC.
Our website is hosted on Bluehost, and your data may be stored on servers located in the United States or Canada, depending on Bluehost’s infrastructure.
Website: https://dyneindustries.com
Contact: [email protected]
What We Collect and Why
We collect the following information only when necessary:
- Account Registration: Name, email, and location to manage your account
- Quote Requests & Checkout: Contact details and order info to prepare and deliver quotes
- Comments: Name, email, and comment text, plus IP address for spam protection
- Contact Forms: Information you submit so we can respond to your questions
- Cookies: For login sessions, quote forms, and basic analytics
- Media Uploads: If you upload images, avoid including location (EXIF) data
We collect this data to provide you with service, fulfill quote requests, support your account, and improve our website experience.
We do not sell or share your data for advertising purposes.
Third-Party Services
We may use trusted tools to help run our website:
- WooCommerce – For product listings and quote management
- Bluehost – For website hosting and storage
- Google Analytics – For understanding visitor behavior (anonymized data only)
- Meta Pixel – For ad performance tracking
- Gravatar – For displaying user profile images (comments only)
These tools may use cookies or IP addresses for technical functionality or spam protection.
Your Rights
You may contact us at [email protected] to:
- Request a copy of your personal data
- Ask us to update or delete your data
- Withdraw consent where applicable
We will respond to requests within a reasonable timeframe and in accordance with Canadian and U.S. privacy regulations.
Data Retention Policy
We only keep your data for as long as needed:
| Data Type | Retention Period |
|---|---|
| Inactive accounts | 90 days |
| Pending quote requests | 90 days |
| Failed submissions | 90 days |
| Cancelled/refunded | Not retained |
| Completed orders | 2 years |
Data is deleted after these timeframes unless required for tax, warranty, or legal reasons.
Where Your Data Is Stored
Our website is hosted by Bluehost, which may store your data on servers in the U.S. or Canada.
We do not control the exact physical location but ensure that data is stored securely via our platform.
Cookie Notice
We use cookies to improve your browsing experience. Cookies help us:
- Remember your session and cart
- Track site usage anonymously
- Improve website performance
You can clear or disable cookies in your browser settings.
Contact Us
For any privacy-related questions, requests, or concerns, reach out to:
Dyne Industries Inc.
???? [email protected]
???? 1-888-696-9428